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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bry R

September 27, 2025

1  out of  5
rating by Bry R
"1-Star Review: Unprofessional and Poor Billing Practices I'm extremely disappointed with State Farm. First, they failed to send me a bill on time, which led to unnecessary confusion and disruption in my coverage. I rely on companies like State Farm to handle billing in a timely and professional manner—this was a basic responsibility they failed to meet. To make matters worse, during a phone call with a representative, I was referred to as "the skinny one" — completely unprofessional and inappropriate. I expect a certain level of respect and courtesy when dealing with any business, especially one that's handling something as important as insurance. Between the lack of organization and the unprofessional behavior, I’ve lost trust in State Farm. I would not recommend them to anyone looking for a reliable or respectful insurance provider."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
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Sean Ballard

May 2, 2025

5  out of  5
rating by Sean Ballard
"I absolutely love every person in this office! Very few businesses, treat people with such kindness and understanding these days. If You want an insurance company that is truly there for You and Your Family, State farm is literally the only choice. I refer everyone I know to this specific office but im sure other offices are almost as great as Jayme Kellys office. Probably not as great, but maybe close"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Maya Bush

August 13, 2024

5  out of  5
rating by Maya Bush
"I’ve been with Statefarm for so many years, I love Ms.Laurie, shes very knowledgeable and knows her product. She’s easy to talk to and she always explains things that I’m confused sometimes. She’s Very helpful with mine and my 2 children insurances, I also uses them in my small business insurance.. We will be always their clients. I highly recommend to anyone looking for insurance. 💕"
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Johnny Holder

November 5, 2023

5  out of  5
rating by Johnny Holder
"They have always been good to me"
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James Duncanson

October 29, 2023

5  out of  5
rating by James Duncanson
"Jamye and her staff are amazing and will absolutely go above and beyond to make sure you are protected and taken care of! Couldn't recommend more highly!!!"
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chris haessley

October 10, 2023

5  out of  5
rating by chris haessley
"Been here for years"
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Amy

June 22, 2022

5  out of  5
rating by Amy
"Wow. I cannot say enough good things about Laurie and Jamye. They helped me save over 50% on my auto insurance. They were friendly and very helpful. They got all of the needed documentation to me quickly. They are the best! Nothing beats a local agent!"
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Clay Rush

May 19, 2022

5  out of  5
rating by Clay Rush
"I have zero complaints about my experience here. Jamie Kelley is one of those rare people that make you feel like you've known them forever, an absolute sweetheart. She had me in & out of there within 15 minutes."
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Raleigh Melendez

March 23, 2022

5  out of  5
rating by Raleigh Melendez
"Awesome insurance agent!"
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Craig Ross

May 27, 2021

5  out of  5
rating by Craig Ross
"Very knowledgeable and always helpful."
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Craig Ross

December 14, 2020

5  out of  5
rating by Craig Ross
"They are always very helpful"
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mark johnson

October 28, 2020

5  out of  5
rating by mark johnson
"Awesome people"
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Amanda Grubbs

August 21, 2020

5  out of  5
rating by Amanda Grubbs
"Jamye Kelley is so awesome! She is honest and will get you the lowest prices poss. You can't go wrong!! Her and her staff are amazing!!! They will treat you and your family with love and respect!!"
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Jennifer Salyer

November 26, 2019

5  out of  5
rating by Jennifer Salyer
"The ladies are wonderful people and very friendly."
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Jenny Tooley

October 13, 2019

5  out of  5
rating by Jenny Tooley
"Right when you walk through their doors they great you with a smile and talk to you like family that loves you. Very energetic and ecstatic. I love being their client and having them insure my family.."
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Michael Manley

June 27, 2017

5  out of  5
rating by Michael Manley
"Jamye and Cathy both were delightful and a pleasure. Jamye did my moms insurance for 20 years. Mom recently passed away. They were very personable and compassionate."
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Dusty Jowers

August 31, 2016

1  out of  5
rating by Dusty Jowers
"Refused to write policy without reason why, ended up getting policy I wanted with progressive insurance with no problem. -John McKinley"